In the current COVID-19 environment, a solid social media presence is essential. Our Social Media Toolkit and LinkedIn Best Practices can help you and your producers raise your social profile. Plus, May’s Disability Insurance Awareness Month provides a perfect opportunity to reach out to potential new brokers and clients.
We’ve extended the premium payment grace period to 91 days for all IDI customers during the COVID-19 pandemic. The extended grace period will be effective through the end of May 2020. We’ll continue to monitor COVID-19 impacts and review our grace period guidelines as the situation evolves.
COVID-19 is prompting an increase in questions from our customers. In response, The Standard has created an online COVID-19 Resource Center where customers can find answers to common questions. We’re regularly updating the Individual Disability section of the Resource Center so be sure to check back for more details.
In the current environment, video messages from you and your producers can add a personal touch to client communications. We’re sharing best practices, instructions and important reminders to help you create personal videos.
GSI plans in California will move to Platinum Advantage GSI for newly eligible employees, starting July 1, 2020. We'll send offices the Notice of Change and Platinum Advantage offer letter for each case in mid-March. These must be delivered to clients by April 1, 2020.
Now physician residents and fellows who have employment contracts can secure monthly benefits to cover more of their new income from the start.
We’ve expanded our Electronic Signature Program. Now you can work with more clients electronically to complete more transactions. We’ve included more vendors in the program. And you can now electronically complete, sign and submit all forms — not just new business applications.