File a Claim

To begin, select the option that best describes your coverage or service.

Absence Management
Report an Absence

Report an Absence

Our online reporting service gives you easy-to-use, real-time access to administer your absences.

Log in to report an absence

You can also start a disability claim if your absence is due to a covered disability and your employer provides disability insurance through The Standard.

Human Resources

Please log in here to administer absences for your organization.

Attention New York Workers

To file for New York Paid Family Leave, please contact us via the Absence Management Service Center number provided by your employer.

Insurance Benefits Through Work
Start a Claim

File Online

You can log in to file a claim for insurance provided by your employer or union, such as:

  • Disability
  • Life
  • Accident
  • Critical Illness
  • Hospital Indemnity

Create an Account


Attention New York Workers

To file a claim through your New York State Disability Benefits Law (DBL) plan, please download the New York State Disability Claim packet and follow the instructions.

To file a claim under New York Paid Family Leave, please download the appropriate leave packet and follow the instructions.

Bonding Packet

Care of Family Member Packet

Military Leave Packet


Critical Illness insurance is called Specified Disease insurance in the states of New York and Vermont.

Dental and Vision insurance
Dental or Vision Insurance
Start a Dental or Vision Claim

Access Dental or Vision Benefits

Access your dental or vision benefits online by creating an account on our partner site. To continue, choose where you received your insurance.

My Employer is Outside of New York

My Employer is In New York


File By Mail or Fax

You may also complete and mail certain group insurance claim forms.

Paper Claim Forms


Wheel chair
Personal Disability Insurance Policy
File by Phone

Please Call Us

Please call us at 800.628.9797 to file a claim if you have an individual disability insurance policy that you obtained through a financial professional, or a guaranteed standard issue individual disability insurance policy obtained through your employer.

Individual Disability Insurance Claim FAQ

Need assistance?

We're here to help. Please contact us if you need assistance with filing a claim.