We’re always looking for ways to move processes online and speed up applications. Starting Aug. 5, we’ll be partnering with Human API to access electronic health records. We’ll start by using the service when an underwriter requests medical records for applications requesting $10,000 or more in monthly benefits.
Use the Income Protection Easy Answer Cards to share key income protection concepts and Platinum Advantage features. These cards are designed to help you educate producers new to IDI on income protection basics. Share the entire deck. Or share cards individually to focus on one topic at a time.
As we all adapted to the COVID-19 pandemic earlier this year, The Standard introduced several temporary guidelines to help customers get and keep IDI. On July 31, 2020, these temporary guidelines will expire and we’ll return to our normal guidelines with one exception. We’ll continue to not require labs or exams for some applications through Sept. 30, 2020.
We’re always looking for ways to enhance our online underwriting toolkit. Our newest capability — LabPiQture — searches a database of lab tests to find information needed to complete underwriting. This speeds up underwriting and allows us to make income protection offers to your clients sooner.
In the current COVID-19 environment, a solid social media presence is essential. Our Social Media Toolkit and LinkedIn Best Practices can help you and your producers raise your social profile. Plus, May’s Disability Insurance Awareness Month provides a perfect opportunity to reach out to potential new brokers and clients.
COVID-19 is prompting an increase in questions from our customers. In response, The Standard has created an online COVID-19 Resource Center where customers can find answers to common questions. We’re regularly updating the Individual Disability section of the Resource Center so be sure to check back for more details.
In the current environment, video messages from you and your producers can add a personal touch to client communications. We’re sharing best practices, instructions and important reminders to help you create personal videos.