Privacy & Legal

Privacy Notice

Special notice to victims of domestic violence. Learn more about the protections available in New York and Illinois.

The Privacy Notice Applies to:

  • StanCorp Financial Group, Inc.
  • Standard Insurance Company
  • StanCorp Investment Advisers, Inc.
  • Standard Retirement Services, Inc.
  • The Standard Life Insurance Company of New York
  • StanCorp Mortgage Investors, LLC
  • StanCorp Real Estate, LLC
  • Standard Management, Inc.
  • StanCorp Equities, Inc.

Please Direct Inquiries to:

Privacy Notice (P12B)
P.O. Box 711
Portland, OR 97207-0711

The privacy of your personal information is important to us. To help you understand how we protect the information we receive about you, this notice describes our current privacy policy and practices.

We Want You to Know That:

  • We do not sell or rent the information we have about you to anyone;
  • We do not share your information with outside companies for the purpose of selling their products or services to you; and
  • We do not offer a right to opt out since we only share information about you with others as permitted or required by law.

Information We May Collect and From Whom

We collect your personal information to offer you insurance and financial products and services. The type of information we collect and the extent to which it is used depends on the products and services we provide to you. For example, we may obtain information such as:

  • Your name, mailing and email address(es), date of birth, telephone number, Social Security number, employment, education, occupation, assets and income from applications and other forms from you, your employer and others;
  • Your policy coverage, claims, premiums and payment history from your dealings with us;
  • Your financial and medical history from other insurance companies, insurance support organizations or consumer reporting agencies, if you apply for insurance or benefits;
  • Your medical history and records from medical providers or facilities, with your authorization, if you apply for insurance or benefits; and
  • Your use of the services offered on our websites from online information collection devices. We may request an insurance support organization to collect information that we need about you. If we do, they will submit a report to us. They may keep a copy of the report and share its contents with others. They will do this only as permitted or required by law.

Information We May Disclose

We may share the types of information described above with others. These disclosures are only made as authorized by you or as permitted or required by law. For example, disclosures such as: To others that perform business services or functions on our behalf or to serve you;

  • To employers and their representatives, to reinsurers, to other insurance companies, and to insurance support organizations for purposes related to insurance you may have or apply for;
  • To others that may have a joint marketing agreement with us, unless state law restricts such use;
  • To insurance departments or other federal state, or local legal authorities in connection with the regulation of our business or to comply with laws and regulations;
  • To law enforcement agencies to help prevent fraud or illegal activities;
  • To authorized persons to respond to a subpoena, warrant or other court order;
  • To others for purposes of complying with auditing and reporting requirements; and
  • To our affiliates who may provide insurance or financial products and services to you.

When information about you is disclosed to others, we expect them to protect your information. We expect them to use the information only for the limited purpose for which it was shared.

Your Rights

We want to make sure that we have accurate information about you. In general, you have the right to review your personal information that we have. If you believe that any of the information about you is not accurate, you may inform us in writing of any changes you believe should be made. We will review your request and respond to it accordingly.

Confidentiality and Security

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We safeguard your information through written privacy policies and physical, electronic and procedural protections.

Further Information

We may change our privacy policy at any time. We will provide you with a new notice if we make material changes to our privacy practices. If your relationship with us ends, we will continue to limit disclosures of your information in accordance with our stated privacy policy.

(Revised 6/16)

View a printer version of the Privacy Notice (PDF; 68 KB).

HIPAA Notice

We understand that today, maybe more than ever before, protecting your privacy is important to you. It's important to us too.

The Privacy Rule under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) provides you with certain rights and states our responsibilities, as your Dental or Vision insurance provider, to protect the dental and vision health information we maintain about you. For details about your rights under the HIPAA Privacy Rule, including how to act on these rights, please review the HIPAA Notice of Privacy Practices.

Health Information We May Have About You Covered by HIPAA

  • Your dental or vision health records
  • Your dental or vision billing information

StanCorp Mortgage Investors California customers can exercise their rights under the California Consumer Privacy Act. Contact us for details about personal information collected and shared.

View a PDF version of this policy.

California Consumer Privacy Act Policy – StanCorp Mortgage Investors, LLC

The Standard is committed to maintaining and protecting the confidentiality of your personal information. This CCPA Policy applies to customers of StanCorp Mortgage Investors, LLC (“we,” “us,” or “our”) who reside in the State of California. It explains how we obtain, use and disclose personal information and what are your privacy rights to your personal information under the CCPA.

This CCPA Policy does not apply to personal information covered by other California privacy laws such as the California Financial Information Privacy Act, and federal privacy laws such as the Gramm-Leach-Bliley Act and the Health Insurance Portability and Accountability Act. To understand your privacy rights and how The Standard uses and discloses personal information under these other laws, please review The Standard’s Privacy Notice and HIPAA Notice, which can be accessed at

Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). Within the last 12 months, we may have collected the following categories of personal information either directly or indirectly from our customers or their agents or from third parties that interact with us:


Category Examples of Personal Information Collected Collected
A. Identifiers. Name, alias, postal address, email address, Social Security number, driver’s license number or other similar identifiers. YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Name, signature, Social Security number, address, telephone number, driver’s license or state identification card number, education, employment, employment history, bank account number or any other financial information. Some personal information included in this category may overlap with other categories. YES
C. Protected classification characteristics under California or federal law. Age (40 years or older), national origin, citizenship, marital status, sex, veteran or military status. YES
D. Commercial information. Records of personal property. YES
E. Biometric information.   NO
F. Internet or other similar network activity.   NO
G. Geolocation data.   NO
H. Sensory data. Voice recordings from voicemail or other recorded calls. YES
I. Professional or employment-related information. Current or past job history. YES
J. Non-public education information (per the Family Educational Rights & Privacy Act) (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)   NO
K. Inferences drawn from other personal information.   NO


Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a quote or ask a question about our products or services, we will use that personal information to respond to your inquiry.
  • To provide you with information, products or services that you request from us.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • To respond to law enforcement requests and as required by applicable law, court order or governmental regulations.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us is among the assets transferred.
  • For any other purpose allowed by law.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party to perform business services on our behalf. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the identified services under the contract. For further information on how your personal information may be shared, see

In the preceding 12 months, we may have disclosed the following categories of personal information for a business purpose:

Category A: Identifiers

Category B: California Customer Records personal information categories

Category C: Protected classification characteristics under California or federal law

Category D: Commercial information

Category I: Professional or employment-related information

We disclose your personal information for a business purpose to the following categories of third parties:

  • Our affiliates and business partners who take part in the services we offer
  • Service providers
  • Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you

In the preceding 12 months, we have not sold any personal information.

CCPA Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we disclosed your personal information for a business purpose, a list of the disclosures made identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  • Engage in public or peer-reviewed scientific, historical or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, specifically if you previously provided informed consent and deleting that information may seriously impair or render impossible the research’s achievement.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of personal information that are compatible with the context in which you provided it.

Exercising Access, Data Portability and Deletion Rights

To exercise the access, data portability and deletion rights described above, please submit a verifiable consumer request to us by either:

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We will try our best to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the receipt of the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another and should allow you to further transmit information if you desire.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


We will not discriminate against you for exercising any of your CCPA rights. Based solely on the exercise of your CCPA rights, we will not:

  • Deny you goods or services
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
  • Provide you a different level or quality of goods or services
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

Changes to Our CCPA Policy

We reserve the right to amend this CCPA Policy at our discretion and at any time. When we make changes to this CCPA Policy, we will notify you by email or through a notice on our website homepage.

Contact Information

If you are a customer of StanCorp Mortgage Investors, LLC and have questions or comments about this CCPA Policy or wish to exercise your rights under California law, please do not hesitate to contact us.

Legal Notices

View a printer version of the Legal Notices (PDF; 52 KB).

The following describes the policies and practices of StanCorp Financial Group, Inc ("StanCorp Financial") and its affiliates, vendors, and licensors with regards to the collection and use of personal information from users of the StanCorp Financial Group website, (the "Site"), or the services offered through the Site. Throughout this Privacy Policy, the terms "StanCorp Financial," "StanCorp," "The Standard," "Standard Insurance Company," "StanCorp Investment Advisers, Inc.,"  "Standard Retirement Services, Inc.," "The Standard Life Insurance Company of New York," "StanCorp Mortgage Investors, LLC," "StanCorp Real Estate, LLC," "Standard Management, Inc.," "StanCorp Equities, Inc.," "we," "us," and "our" are meant to refer to StanCorp Financial Group, Inc., its affiliates, suppliers and licensors.

Purpose and Scope of Website

The materials contained in this website, both text and graphics, are presented for informational purposes only. Nothing on this website is intended as, nor should it be construed as, an offer to sell or an invitation to buy any product or service currently offered by StanCorp Financial Group, Inc. (StanCorp), or any of its subsidiaries.

StanCorp Financial Group, Inc.

StanCorp Financial Group, Inc. (NYSE: SFG), through its wholly owned subsidiaries, is a leading provider of employee benefits products and services, and other financial services. Insurance products are offered by Standard Insurance Company of Portland, Ore. in all states except New York, where insurance products are offered by The Standard Life Insurance Company of New York of White Plains, New York. StanCorp Equities, Inc., member FINRA, distributes group variable annuity and group annuity contracts issued by Standard Insurance Company and may provide other brokerage services. Third-party administrative services are provided by Standard Retirement Services, Inc., of Portland, Oregon. Investment advisory services are offered through StanCorp Investment Advisers, Inc., of Portland, Oregon. Product features and availability vary by state and company, and are solely the responsibility of each subsidiary. Commercial real estate loans are originated, underwritten, serviced by StanCorp Mortgage Investors, LLC, and a network of commercial mortgage banking correspondents.

Service Marks and Marketing Names

The Standard logoThe Standard brandmark

The Standard®, The Standard® flag logo and The Standard brandmark® are registered trademarks of StanCorp. Unless otherwise indicated, those and other trademarks, service marks and trade names that appear on this website are owned by and proprietary to StanCorp or its subsidiaries. StanCorp and its subsidiaries use these marks to differentiate themselves and their products and services from their competitors, and vigorously enforce their intellectual property rights. The Standard Life Insurance Company of New York has been granted permission to use and uses "The Standard" as a marketing name and the flag logo and brandmark in association with its marketing activities and the services it provides.

Copyright and Trademarks

All slogans, logos, photography and graphics contained on this website are copyrighted materials owned by StanCorp or its subsidiaries, or trademarks or service marks of StanCorp and its subsidiaries. You may not download, post, transmit, modify or distribute any material on this website without the express written consent of StanCorp. You may not create a hyperlink to this website that uses any logo, graphic, slogan or other protected mark found herein without the express written consent of StanCorp. Unauthorized use of protected material could result in forfeiture of the violator’s profits obtained as a result of the unauthorized use as well as the payment of other damages and fees.

Disclaimer of Warranties and Damages

Access to and use of this website are provided on an "as is" and "as available" basis without express or implied warranties of any kind. StanCorp and its subsidiaries do not warrant that such access and use will be uninterrupted. Because the Internet is an unsecured public information network, we cannot and do not guarantee (except as required by applicable law) the completeness or accuracy of any information obtained from this website or its applicability to your unique financial situation. The information contained herein is presented without express or implied warranties of any kind. The information is not intended as, nor should it be construed as, legal or professional advice. Please consult your financial, insurance, legal or tax advisor for guidance on your personal situation. In no event will we or any third party be liable for direct, indirect, incidental or consequential damages resulting from any defect in or use of this website. We reserve the right to revise or change the terms or descriptions contained in this website at any time without prior notice.


Certain statements in this website, including statements regarding the anticipated development and expansion of StanCorp's business, the effect of regulatory actions, the intent, belief, or current expectations of StanCorp's management, the future operating performance of StanCorp, and other statements contained herein regarding matters that are not historical facts, are "forward-looking" statements (as such term is defined in the Private Securities Litigation Reform Act of 1995). Because such statements are subject to risks and uncertainties, actual results may differ materially from those expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements include, but are not limited to, those risks and uncertainties disclosed in StanCorp's Registration Statement (Registration No. 333-72521) and Prospectus, and any Forms 10-K, 10-Q and 8-K, filed with the Securities and Exchange Commission.

Analytics and Advertising

To provide visitors with better service, this Site may use Analytics software to track usage activity of the Site. This information is anonymous, aggregated data and does not contain Personally Identifiable Information (PII). If at any time you choose not to be tracked using Analytics software, please use Google’s available opt-outs for the web. In addition to basic Analytics software, this Site may also use Remarketing, Google Display Network Impression Reporting, and Google Demographics and Interest Reporting from the data obtained through Analytics software. We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on websites across the internet.

By using Google Analytics software, we are able to obtain 3rd-party audience data. We use this data to make improvements to our Site and may also utilize Google’s interest-based advertising. StanCorp Financial Group and third-party vendors, including Google, use first-party cookies and third-party cookies together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Site.

Using Google’s Ad Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Use of Cookies

To provide visitors with better service, the Site may use "cookies." A cookie is a small file that contains information given to your Internet browser by a website, which can later be retrieved. A cookie is a way for a website to recognize whether or not you have previously visited the site.

We may use cookies for administrative purposes, such as customizing the information you see when visiting the Site. The Site’s cookies do not read your hard drive or contain any information that you have not already provided to StanCorp Financial Group. The Site’s cookies will never contain information that will enable anyone to contact you via telephone or email. In addition, you can modify preferences on your Internet browser to inform you when cookies are set or to prevent cookies from being used. You are welcome to browse the Site anonymously by altering your Internet browser’s settings; however, disabling cookies may affect how the Site is displayed on your computer.

Outside Links

Links to other Internet websites and third-party investment information are included on this website solely as a convenience to our customers, agents, and the general public. Unless otherwise stated in this website, StanCorp and its corporate subsidiaries do not control, endorse, promote or have any affiliation with any other website. We do not assume any responsibility for the content or presentation of any linked website, and make no representation as to the completeness or accuracy of the disclosure materials of any investment option or information replicated from such external materials, other than those offered by the Standard.


StanCorp cannot and does not guarantee or warrant that files available for downloading from this website are free of viruses, worms, Trojan horses or other code that has contaminating or destructive properties. StanCorp does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title, noninfringement or fitness for a particular purpose) with respect to the files available for downloading from this website. In no event will StanCorp be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from use of files downloaded from this website.


We adhere to all state and federal laws regarding the privacy of any information submitted by visitors to this website. Any information you submit to us through this website is protected by encryption technology to ensure the confidentiality of data. We cannot guarantee the security of any data submitted through the Internet, which is an unsecured communication network.


For more information about this page, or to request permission for a hyperlink to or from this website, please contact Public Affairs.