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Send a Message - Help With Dental or Vision Benefits

Customer Service Hours

You can reach our call center at 800.547.9515 (888.396.8641 in NY). Our staff are available to answer your questions:

  • Monday - Thursday: 5 a.m. to 10 p.m. Pacific
  • Friday: 5 a.m. to 4:30 p.m. Pacific

Need help now? 

Find answers to common questions such as “Where do I send my claim?” or “How can I get an ID card?”

Contacting Us Online: For faster service, please provide your employer's group name or policy number. For your own privacy protection, please do not include sensitive personal with this submission. Our customer service staff will contact you directly for additional information, if needed.

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