Contact Us

Customer Service

Retirement Plans

Retirement Plans Customer Service
P: 800.858.5420
F: 888.418.6806
Send a message

Group Insurance

Customer Contact Center
P: 888.937.4783
F: 888.878.3686
Send a message
Group Disability Insurance Claims
P: 800.378.2395
P: 877.276.6645 (In NY)
Send a message
Group Accident, Critical Illness and Hospital Indemnity Insurance Claims
P: 866.851.5505
P: 866.409.7661 (In NY)
F: 402.328.4029
F: 402.328.4031 (In NY)
Send a message
Group Life and AD&D Service
P: 800.628.8600
P: 800.378.6059 (In NY)
F: 888.414.0389
Send a message
Group Long Term Disability Service
P: 800.368.1135
P: 800.426.4332 (In NY)
F: 888.878.3686
F: 800.378.8361 (In NY)
Send a message
Group Short Term Disability Service
P: 800.368.2859
P: 800.426.4332 (In NY)
F: 800.378.6053
F: 800.378.8361 (In NY)
Send a message
Group Dental Service
P: 800.547.9515
P: 888.396.8641 (In NY)
F: 402.467.7336
Send a message
Group Vision Service
P: 800.547.9515
P: 888.396.8641 (In NY)
F: 402.467.7336
Send a message
Group Accident Insurance Service
P: 866.851.2429
P: 866.409.7661 (In NY)
F: 402.328.4028
F: 402.328.4031 (In NY)
Send a message
Group Critical Illness Insurance Service
P: 866.851.2429
P: 866.409.7661 (In NY)
F: 402.328.4028
F: 402.328.4031 (In NY)
Send a message
Group Hospital Indemnity Insurance Service
P: 866.851.2429
F: 402.328.4028
Send a message
Absence Management Service
P: 866.756.8116
P: 866.757.1984 (In NY)
Send a message
Health Advocate Service
P: 866.695.8622
F: 610.941.4200
Send a message
Travel Assistance
P: 800.527.0218 (US, Canada, Puerto Rico, Bermuda, US Virgin Islands)
P: 410.453.6330 (All Other Countries - Collect Calls Accepted)
Send a message

Individual Insurance

Individual Disability Service
P: 800.247.6888
P: 800.378.6057 (In NY)
F: 971.321.5829
Send a message
Individual Disability Claims
P: 800.628.9797
Send a message
Individual Disability Benefits
P: 800.628.9797
P: 800.378.6057 (In NY)
F: 971.321.5609

PO Box 5203
Portland, OR 97208-9981

Send a message
Individual Annuities Service
P: 800.247.6888
F: 800.378.4570
Send a message

Corporate Contacts

Other

Shareholder Services
P: 800.378.8360 Cathy Crown, Manager
Send a message
Public Affairs and Media Relations
P: 971.321.3162
F: 971.321.6776
Send a message
Fraud Investigations Unit
P: 800.378.2387
Send a message
Regulatory Affairs
P: 971-321-6563
Send a message
Employment Verification
P: 866-606-6006
F: 971-321-3464
Send a message