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Customer Service

Group Insurance

Customer Contact Center
P: 888.937.4783
F: 888.878.3686
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Group Disability Insurance Claims
P: 800.378.2395
P: 877.276.6645 (In NY)
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Group Accident, Critical Illness and Hospital Indemnity Insurance Claims
P: 866.851.5505
F: 402.328.4029
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Group Life and AD&D Service
P: 800.628.8600
P: 800.378.6059 (In NY)
F: 888.414.0389
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Group Long Term Disability Service
P: 800.368.1135
P: 800.426.4332 (In NY)
F: 888.878.3686
F: 800.378.8361 (In NY)
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Group Short Term Disability Service
P: 800.368.2859
P: 800.426.4332 (In NY)
F: 800.378.6053
F: 800.378.8361 (In NY)
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Group Dental Service
P: 800.547.9515
P: 888.396.8641 (In NY)
F: 402.467.7336
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Group Vision Service
P: 800.547.9515
P: 888.396.8641 (In NY)
F: 402.467.7336
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Group Accident Insurance Service
P: 866.851.2429
F: 402.328.4028
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Group Critical Illness Insurance Service
P: 866.851.2429
F: 402.328.4028
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Group Hospital Indemnity Insurance Service
P: 866.851.2429
F: 402.328.4028
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Absence Management Service
P: 866.756.8116
P: 866.757.1984 (In NY)
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Health Advocate Service
P: 866.695.8622
F: 610.941.4200
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Travel Assistance
P: 800.527.0218 (US, Canada, Puerto Rico, Bermuda, US Virgin Islands)
P: 410.453.6330 (All Other Countries - Collect Calls Accepted)
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Individual Insurance

Individual Disability Service
P: 800.247.6888
P: 800.378.6057 (In NY)
F: 971.321.5829
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Individual Disability Claims
P: 800.628.9797
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Individual Disability Benefits
P: 800.628.9797
P: 800.378.6057 (In NY)
F: 971.321.5609

PO Box 5203
Portland, OR 97208-9981

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Individual Annuities Service
P: 800.247.6888
F: 800.378.4570
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Retirement Plans

Retirement Plans Customer Service
P: 800.858.5420
F: 888.418.6806
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Corporate Contacts

Other

Shareholder Services
P: 800.378.8360 Cathy Crown, Manager
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Public Affairs and Media Relations
P: 971.321.3162
F: 971.321.6776
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Fraud Investigations Unit
P: 800.378.2387
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Regulatory Affairs
P: 971-321-6563
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Employment Verification
P: 866-606-6006
F: 971-321-3464
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