The Long-Term Care Ombudsman program is an independent state agency whose mission is to protect individual rights, enhance quality of life, improve care, and promote dignity for the Oregonians who live in these facilities.
What We Do
Ombudsmen respond to a wide variety of resident concerns, including problems with resident care, medications, billing, lost property, meal quality, evictions, guardianships, dignity and respect, and care plans. Complaints are investigated and resolved by program staff and trained volunteer Certified Ombudsmen assigned to facilities throughout the state. Beyond complaint investigation and resolution, Ombudsmen also strive to be the eyes and ears of residents and to advocate for improvements in their quality of life and quality of care.
What We Need
- Administrative Support/Clerical
- Caring for People
Opportunities
- In person: Ongoing
- Virtual: Ongoing
Community volunteers are the core of the Ombudsman program. Our volunteer Ombudsmen help the individual resident, and they also contribute to system changes for all those who will be in care in the future. This is important to all of us, considering an estimated 67% of people over the age of 65 will require some sort of long-term care support.
Get in Touch With Long-Term Care Ombudsman Office
Please fill out this form or contact us directly.
Our Headquarters
Long-Term Care Ombudsman Office
3855 Wolverine St NE
Salem, OR 97305
United States
Please note that depending on role, volunteers may work at other locations and/or at other times. Contact our volunteer coordinator to find the best fit for you.