Contact Us

Customer Service

Group Insurance

Customer Contact Center
P: 888.937.4783
F: 888.878.3686
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Continued Benefits
P: 800.378.4668
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Group Life and AD&D Service
P: 800.628.8600
P: 800.378.6059 (In NY)
F: 888.414.0389
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Group Long Term Disability Service
P: 800.368.1135
P: 800.426.4332 (In NY)
F: 888.878.3686
F: 800.378.8361 (In NY)
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Group Short Term Disability Service
P: 800.368.2859
P: 800.426.4332 (In NY)
F: 800.378.6053
F: 800.378.8361 (In NY)
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Group Dental Service
P: 800.547.9515
P: 888.396.8641 (In NY)
F: 402.467.7336
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Group Vision Service
P: 800.547.9515
P: 888.396.8641 (In NY)
F: 402.467.7336
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Dental/Vision eServices - Claims
P: 800.547.9515
P: 888.396.8641 (In NY)
F: 402.467.7336
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Dental/Vision eServices - Eligibility
P: 877.490.9991
P: 888.396.8641 (In NY)
F: 402.467.7338
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Group Accident Insurance Service
P: 866.851.2429
P: 877.699.6206 (In NY)
F: 402.328.4028
F: 402.328.4031 (In NY)
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Group Critical Illness Insurance Service
P: 866.851.2429
P: 877.699.6206 (In NY)
F: 402.328.4028
F: 402.328.4031 (In NY)
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Group Hospital Indemnity Insurance Service
P: 866.851.2429
F: 402.328.4028
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Absence Management Service
P: 866.756.8116
P: 866.757.1984 (In NY)
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Health Advocate Service
P: 866.695.8622
F: 610.941.4200
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Travel Assistance
P: 800.527.0218 (US, Canada, Puerto Rico, Bermuda, US Virgin Islands)
P: 410.453.6330 (All Other Countries - Collect Calls Accepted)
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Individual Insurance

Individual Disability Claims
P: 800.628.9797
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Individual Disability Service
P: 800.247.6888
P: 800.378.6057 (In NY)
F: 971.321.5829
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Retirement Plans

Retirement Plans Sales And Service
P: 877.805.1127
F: 971.321.7998
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Sales and Marketing

Group Insurance

Small Business Solutions
P: 800.521.8776
F: 800.378.2307
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Employee Benefits Sales and Service Office
P: 800.633.8575
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Corporate Contacts

Other

Shareholder Services
P: 800.378.8360 Cathy Crown, Manager
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Public Affairs and Media Relations
P: 971.321.3162
F: 971.321.6776
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Fraud Investigations Unit
P: 800.378.2387
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Regulatory Affairs
P: 971-321-6563
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Employment Verification
P: 866-606-6006
F: 971-321-3464
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