Contact Us

Customer Service

Group Insurance

Customer Contact Center
F: 888.878.3686
Continued Benefits
Group Life and AD&D Service
P: 800.378.6059 (In NY)
F: 888.414.0389
Group Long Term Disability Service
P: 800.426.4332 (In NY)
F: 888.878.3686
F: 800.378.8361 (In NY)
Group Short Term Disability Service
P: 800.426.4332 (In NY)
F: 800.378.6053
F: 800.378.8361 (In NY)
Group Dental Service
P: 888.396.8641 (In NY)
F: 402.467.7336
Group Vision Service
P: 888.396.8641 (In NY)
F: 402.467.7336
Dental/Vision eServices - Claims
P: 888.396.8641 (In NY)
F: 402.467.7336
Dental/Vision eServices - Eligibility
P: 888.396.8641 (In NY)
F: 402.467.7338
Group Accident Insurance Service
F: 402.328.4028
F: 402.328.4031 (In NY)
Group Critical Illness Insurance Service
F: 402.328.4028
F: 402.328.4031 (In NY)
Group Hospital Indemnity Insurance Service
F: 402.328.4028
Absence Management Service
P: 866.757.1984 (In NY)
Health Advocate Service
F: 610.941.4200
Travel Assistance
P: 800.527.0218 (US, Canada, Puerto Rico, Bermuda, US Virgin Islands)
P: 410.453.6330 (All Other Countries - Collect Calls Accepted)
Contact Us

If you have questions regarding your coverage, you may contact us toll-free or by mail:

Toll-Free Customer Service Line: 888.288.1270

Hours of Operation: Monday through Friday, 5:00 a.m. to 5:00 p.m. Pacific Time.

Our Claim mailing address is:
Standard Insurance Company
Attn: Employee Benefits Department
PO Box 2800 Portland, OR 97208-2800


Our Enrollment/Beneficiary Form mailing address is:
State of Nevada Life Insurance Team
Mestmaker Insurance Services
PO Box 2302
Bakersfield, CA 93303-2302

Individual Insurance

Individual Disability Service
P: 800.378.6057 (In NY)
F: 971.321.5829
Individual Disability Claims

Retirement Plans

Retirement Plans Sales And Service
F: 971.321.7998

Sales and Marketing

Group Insurance

Small Business Solutions
F: 800.378.2307
Employee Benefits Sales and Service Office

Corporate Contacts

Other

Shareholder Services
P: 800.378.8360 Cathy Crown, Manager
Public Affairs and Media Relations
F: 971.321.6776
Fraud Investigations Unit
Regulatory Affairs
Employment Verification
F: 971-321-3464