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Frequently Asked Questions About DocuSign and the Group Application Process

What to Know

What is DocuSign?

DocuSign allows you to securely sign and manage documents online from any device.

How do I sign the application?

In the email you receive from DocuSign, select “View Documents” or “Review Documents.” Carefully review the document, then select the “Sign” button and confirm your signature.

What if information on the application is incorrect?

You may change some types of information in the application before signing. If information in a locked field is incorrect, contact your broker/producer or assigned sales or service representative at The Standard.

How safe is my personal information?

DocuSign meets and exceeds the most stringent U.S. and global security standards. Only you and individuals authorized by your company have access to your documents. Your content stays private — including from DocuSign.

What if I don't want to sign electronically?

Select “Other Actions” to locate the “Decline to Sign” option. Additionally, you can contact your broker/producer or assigned sales or service representative at The Standard for other signing options.

Whom do I contact for more information?

Contact your broker/producer or assigned sales or service representative at The Standard or visit docusign.com if you have other questions about DocuSign.

What is the New Business Submission Checklist?

The New Business Submission Checklist, or “checklist,” is a list containing the information needed to complete the group application and to set up your coverage.

Whom do I contact if I need assistance with the group application, New Business Submission Checklist or overall process to set up coverage?

Please contact your broker/producer or assigned sales or service representative at The Standard. They will be happy to assist you.

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