Electronic Consent Update: New Process Effective Jan. 6, 2026
Starting Jan. 6, we’re updating the applicant and policyowner electronic consent process to meet regulatory requirements. Most changes will be seamless, but here are the key details:
What’s Changing
Two electronic consent forms will replace the current version. One will be used for Standard Insurance Company and the other for The Standard Life Insurance Company of New York. In addition, clients will need to confirm their name, email address and electronic consent at the start of each transaction.
What This Means For You
If you collect electronic signatures from clients using approved vendor tools such as DocuSign or Adobe Sign, be sure to switch to the updated consent forms. You can find the updated forms on the Application and Forms site starting Jan. 6th. For GSI groups already using electronic signatures, updated forms will automatically be included in pre-filled application packets.
Our online tools are being updated to reflect these changes. This includes The Standard’s eApp, Ready Enroll, DocFast and related marketing materials.
While the consent content is being updated in DocFast and Ready Enroll, the process itself will not change for producers or clients. When the producer completes their part of the workflow within eApp, a notice will appear in the system with the instructions below.
Next, producers must use the “Request Client to Fill & Sign” option under “Other Actions” when forwarding applications for signature.
Old forms will be accepted through Feb. 6, 2026. For questions, contact The Standard’s sales team or your account manager.
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