Unforeseen circumstances can derail even the best-prepared travel plans. When you’re far from home, it’s not always easy to know where to go for help. When you purchase CTA-endorsed Life Insurance plans, help is just a phone call away — at no extra charge.
24 Hours a Day | 7 Days a Week | 365 Days a Year
Travel Assistance is available to you, your spouse/domestic partner and children (up to age 25)1 when traveling more than 100 miles from home, or internationally for up to 180 days. It offers aid before and during your trip, including:
Passport, visa, weather and currency exchange information, health hazards advice and inoculation requirements
Emergency ticket, credit card and passport replacement, funds transfer and missing baggage
Help replacing prescription medication or lost corrective lenses and advancing funds for emergency medical payment
Emergency evacuation to the nearest adequate medical facility and medically necessary repatriation to the employee’s home, including repatriation of remains2
Connection to medical care providers, interpreter services, a local attorney, consular office or bail bond services
Return travel companion if travel is disrupted due to emergency transportation services or return dependent children if left unattended due to prolonged hospitalization
Logistical arrangements for ground transportation, housing and/or evacuation in the event of a natural disaster, political unrest and social instability
How to Contact Travel Assistance
- In U.S., Canada, Puerto Rico, U.S. Virgin Islands and Bermuda: call 800.872.1414
- Everywhere else, call +1.609.986.1234
- Email: medservices@assistamerica.com
- Visit: standard.com/travel
- Reference Number: 01-AA-STD-5201
Download the Travel Assistance flyer for information on how to access this benefit.
1 Spouse and children traveling on business for their employers are not eligible to access these services during those trips.
2 Must be arranged by Assist America, Inc.
Travel Assistance is provided by Assist America, Inc. and is not affiliated with The Standard. Travel Assistance is subject to the terms and conditions, including exclusions and limitations of the Travel Assistance Program Description. Assist America, Inc. is solely responsible for providing and administering the included service. Travel Assistance is not an insurance product. This service is only available while insured under The Standard’s group policy.
