24 Hours a Day | 7 Days a Week | 365 Days a Year

Unforeseen circumstances can derail even the best-prepared travel plans. When you’re far from home, it’s not always easy to know where to go for help. When you purchase CTA-endorsed Life Insurance plans, help is just a phone call away — at no extra charge.

Examples of Travel Help

Here are some ways Travel Assistance can help you, your spouse or domestic partner and children (up to age 25)1 when traveling more than 100 miles from home, or internationally for up to 180 days.

Travel Information

Passport, visa, weather and currency exchange information, health hazards advice and inoculation requirements

Replacing Travel Neccessities

Emergency ticket, credit card and passport replacement, funds transfer and missing baggage

Replacing Prescriptions

Help replacing prescription medication or lost corrective lenses and advancing funds for emergency medical payment

Evacuation

Emergency evacuation to the nearest adequate medical facility and medically necessary repatriation to the employee’s home, including repatriation of remains2

Local Services

Connection to medical care providers, interpreter services, a local attorney, consular office or bail bond services

Returning Home

Return travel companion if travel is disrupted due to emergency transportation services or return dependent children if left unattended due to prolonged hospitalization

Emergency Logistics

Logistical arrangements for ground transportation, housing and/or evacuation in the event of a natural disaster, political unrest and social instability

Travel Assistance Website
Insured members can access the Program Description and pre-trip information by going to the Travel Assistance site and entering this reference number: 01-AA-STD-5201.

How to Contact Travel Assistance
In U.S., Canada, Puerto Rico, U.S. Virgin Islands and Bermuda: Call 800.872.1414

Everywhere else: Call +1.609.986.1234