EyeMed's customer service line is 866.289.0614 for more information regarding your vision plan and questions. Service hours are 8 a.m. to 11 p.m. Eastern, Monday through Saturday and 11 a.m. to 8 p.m. Eastern on Sunday. Information is also available to plan participants within your member portal. In order to serve you quickly, please have the following information available when you contact EyeMed:

• Member first and last name
• Member ID
• Plan name (Group or Plan Number, if available)
• Fax number or mailing address (if you are requesting information via fax or mail)

If you have questions and would like to speak to a local contact, below is a list of individuals who are available to help you.