To contact us with questions or for more information regarding your vision plan, the customer service line through EyeMed's well-trained and helpful service representatives is available at 1.866.289.0614. Service representative hours are 8 a.m. to 11 p.m. Eastern Time, Monday through Saturday and 11 a.m. to 8 p.m. Eastern Time on Sunday. Information is also available to plan participants at http://portal.eyemedvisioncare.com/wps/portal/emweb/members. In order to serve you quickly, please have the following information available when you contact us:

• Member first and last name
• Member ID
• Plan name (Group or Plan Number, if available)
• Fax number or mailing address (if you are requesting information via fax or mail)

If you have questions and would like to speak to a local contact, below is a list of individuals who are available to help you.