File an Individual Disability Insurance Claim
How to File
You are unable to work because of disability and are applying for benefits through a disability insurance policy that you purchased individually, not through an employer.
The easiest way to file an individual disability income insurance claim is to call us at 800.628.9797. You may also send written notice by mail or fax. When we receive this notification, we'll mail you a claim packet. Also call us for claims under a Guaranteed Standard Issue Individual Disability Insurance policy through your employer.
About the Claim Process
Our claim packet for individual disability income insurance benefits contains the following documents.
- An Insured's Statement is completed by you and serves as written notification of your claim for benefits.
- An Attending Physician's Statement is completed by your doctor and tells us more about your disability.
- An Authorization to Obtain Information is completed by you and allows us to obtain additional medical records related to your claim.
We will contact you after receiving your completed claim packet to let you know the status of your claim.
Frequently Asked Questions About Filing a Claim