Frequently Asked Questions




When should I encourage a disabled employee to file a claim for LTD benefits?

Typically The Standard advises that an LTD claim be filed during the first month of absence, but no later than half way through the employee's Benefit Waiting Period as defined in your Group Policy. If the employee can be accommodated in some capacity, but might need some assistance, please contact The Standard for possible rehabilitation assistance at 800.628.9696.

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Where can I obtain claim forms?

The Long Term Disability Claim Packet may be obtained through this Web site.

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How frequently are LTD benefits paid after a claim has been approved?

LTD benefits are paid at the end of the calendar month, which is determined by the employee's date of disability and Benefit Waiting Period. For example, if the disability date is March 5 and the Benefit Waiting Period is 90 days, the Benefit Waiting Period would be served as of June 2. Benefits would become payable on June 3, the first benefit check would be paid by July 1, and the continuing benefit checks would be sent to the employee by the 1st of each month.

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What should I do when an employee with a pending or active LTD claim returns to work or dies?

If an employee who has a current LTD claim with The Standard returns to work in any capacity or dies, immediately notify The Standard at 800.628.9696. Additional information will be requested as needed to determine whether further benefits may be payable under the terms of your Group Policy.

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How may I obtain information regarding claims submitted for my organization?

The Standard offers the following reports and services to keep you informed about the status and payment of LTD (and if applicable, Short Term Disability) benefits under your Group Policy:

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Are LTD benefits subject to taxes?

If you pay all or a portion of the premiums for your employees' LTD benefits, the amount of benefits attributable to the Employer's premium contribution is subject to tax. The Standard will submit LTD W-2's at year-end showing the taxable amount according to IRS regulations. If you change your premium contribution arrangements, your Group Policy must be amended to reflect the change. Advise insured employees to consult their tax advisors for more specific information.

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Are disability benefits taxable if employees pay for the coverage through a 125 or cafeteria plan?

If employee premium contributions are paid for with pre-tax dollars, the disability benefits are taxable. If premiums are paid with post-tax dollars, the portion of the benefits attributable to employee contributions is not taxable.

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