Employee Assistance Program

Helping To Keep You Healthy And Productive

We offer an Employee Assistance Program (EAP) and WorkLife Services as an optional benefit to our Group Long Term Disability insurance policyholders.

These services are provided by Morneau Shepell, a nationally recognized leader in the field of employee assistance programs.

Solutions For You And Your Family

The EAP and WorkLife services provide covered employees, their spouses, domestic partners or minor children with consultation, information and referrals to community resources for a variety of concerns, including:

  • Marital or relationship difficulties
  • Stress management
  • Parenting and family issues
  • Alcohol and drug use
  • Legal and financial problems
  • Grief and loss
  • Depression and anxiety
  • Adoption and education information
  • Childcare and eldercare
  • Identity Theft and Fraud Resolution

Face-To-Face Consultation Sessions

In addition to unlimited, 24-hour online and telephone access to clinicians with master's degrees, employees can use up to three face-to-face assessment and consultative sessions per year, per issue for mental health and substance abuse issues. Sessions are provided by BDA's national network of licensed providers.

To find out more about The Standard's Employee Assistance Program, contact your employer for additional information.

20 Ways an EAP Can Help

An Employee Assistance Program (EAP) can keep you healthy and productive in more ways than you might realize. To help you become more familiar with this valuable program, here are 20 examples of how an EAP can help.

Personal Assessments

  • Assessment of a personal problem or concern, and assisting you in locating appropriate resources to help.
  • Help you and family members identify and address risky behaviors that may be affecting your personal work/life such as risky drinking or drug use.
  • Help you decide what type of mental health professional and counseling approach will work best for you, based on your communication style, goals and ability to pay.
  • Talk with you by phone or via Skype if a face-to-face visit is not possible, is inconvenient or is not preferred.

At Work

  • Discuss difficult challenges on the job related to relationships with peers or managers to help you decide on effective ways to improve and build on them.
  • Help with improving communication and morale among your work team by skill-building and other training.
  • Provide training or instruction on specialized topics related to workplace productivity like improving communication or managing stress.
  • Provide assessments, support and guidance to assist you in following through with rigorous, mandatory steps to prevent job loss resulting from policy infractions.
  • Assist supervisors in understanding how to work effectively with employees and improve their productivity, and how to respond to employees in helpful ways, including EAP support, when personal issues interfere with performance.


  • Assist you in finding an attorney if you are dealing with divorce, child custody or other disputes.
  • Meet with your family and conduct an assessment of personal problems in your relationships, and then find resources to provide support and empower change.
  • Help you find back-up child care in case your regular support system falls through.
  • Explore with you the various options if you are responsible for an older relative, such as assisted living facility, transportation to medical appointments or meal delivery services.


  • Help you better manage your finances by referring you to assistance with budgeting, savings or debt management.
  • Through the interactive website, provide you with financial and legal tools such as loan or budget calculators and sample legal documents.


  • Short-term support and problem solving for a mental health problem like depression to help you cope.
  • Post-discharge support from a hospital or treatment program to help you stay motivated and involved in the self-help, recovery or treatment recommendations.
  • Support and guidance for difficult decisions with long-term consequences for you, your family or others (e.g., divorce, retirement or resignation, or choosing to accept a transfer, promotion or life change).
  • Counseling and facilitation following a critical incident involving death, injury or an event that could have led to death or injury, and help with resolving fearful emotions and anxiety so memories of these events do not linger or interfere with your life.

Self-help Resources

  • Through the EAP website, provide you with a variety of health, wellness, productivity and life improvement materials, including articles, calculators, assessments and videos.

How to Receive Help

If an EAP is available through your employer, your benefits administrator can provide you with a phone number as well as online access for this service.