COVID-19 Questions About Annuities

Updated July 28, 2020


For Business Partners

We are making some changes to our Annuities processes to make it easier for you to do business with us during this time. Our team is here to support you and we will continue to monitor and adjust our processes as appropriate.

We’ll accept photocopies of the following items until further notice.

  • New annuity business applications and all supplemental forms
  • 1035 Exchange requests and IRA transfers (with the assumption other carriers will accept copies)
  • Withdrawal and distribution requests
  • Death claim processing forms
  • Policy administration forms such as address change and beneficiary change requests

We’ll accept the following items until further notice.

  • Photograph of the completed form with the client’s signature
  • Photocopy or photograph of the client’s state-issued ID included with the unsigned required forms

To send paperwork to us by email, please start by submitting a simple request form.

We’re temporarily waiving the requirement for the POA affidavit to be notarized.

Signature for the Agent/Attorney in Fact on the affidavit is still required and subject to the signature accommodations mentioned previously. All state-required execution formalities on the POA document itself will still be enforced.

Beginning Monday, March 23, we’ll email PDF copies of new business contracts to both the client and the agent if we have confirmed email addresses. We’ll also mail a hardcopy contract. Our goal is to make it as easy as possible for you to communicate with your clients and deliver their new contract in whatever way makes the most sense for each individual situation.

Include an accurate email address for your client in a cover letter with the application.

The Standard is in a strong financial position. The capital and surplus of our insurance subsidiaries is in excess of 500% of the Company Action Level Risk-Based Capital (RBC) required by regulators. Learn more about our financial strength and resiliency.