Resource Center

Our Response to COVID-19

Defined by Compassion. Backed by Financial Strength.


We're Here for You

At The Standard, our response to the COVID-19 outbreak is built on the compassion and expertise of our employees and the financial strength of our company. We’re focused on meeting your needs and providing support to each customer who relies on our products and services.


Answers to Your Questions

Choose from below to get answers to questions about the product or service you have with us.

Paid Leave and COVID-19

As we all adjust to life during this pandemic, it’s important to know what options are available for workers if they have to be out of work due to the coronavirus pandemic. Some states have adjusted their existing paid leave policies to include coverage for matters related to the pandemic. Below are the details you need to know about paid leave related to COVID-19.

  • COVID-19 and U.S. Paid Leave Landscape
    See a breakdown of changes made to state and federal PFL, PFML and statutory disability laws due to COVID-19.
  • New York Paid Leave For COVID-19
    On March 18, 2020 New York Governor Andrew Cuomo signed a bill into law that provides wage replacement assistance to New York employees with annual salaries up to $150,000 who themselves or their minor children have been quarantined or isolated as a result of novel coronavirus.


Webinar: COVID-19 and Employment Law: Helping Employers Navigate This Quickly Changing Environment

Watch this recording of a panel discussion to learn more about:

  • The Families First Coronavirus Response Act and impacts to employers and existing leave laws
  • COVID-19 and the ADA
  • Insurance questions related to coverages from The Standard
Photo of a woman at a workspace

How Does Behavioral Health Impact the Workplace?

See what employees think about behavioral health issues at work — and how employers can best support their needs.

Photo of a woman with her laptop working at home

Work-From-Home Worries?

Explore the issues employees are struggling with during the coronavirus pandemic — and review an employer to-do list of ways to offer support.

Photo of a woman in front of her laptop working at home

Keep Employees Engaged

Are your employees staying engaged? Or losing focus the longer they work from home due to COVID-19 restrictions? These strategies and tips can help.

As the scope, complexity and potential impact of the global coronavirus/COVID-19 outbreak evolves, The Standard continues to monitor the impacts of the virus closely and adjust our response appropriately.


Learn About Our Financial Strength


Our Preparations

In February, The Standard activated its emergency operations center to guide planning and execute an effective response to this rapidly evolving situation. Our response has focused on safeguarding the health of our employees and protecting our business operations so we can continue to provide exceptional customer service.

Our customer-facing employees work from multiple locations across the U.S., and we have ample work-from-home capacity and time zone coverage should the virus affect any of our regional locations. We have also confirmed with our third-party providers that they have comprehensive business continuity plans and capabilities similar to ours. We will continue to monitor and adjust our plans as the situation evolves.

Despite external factors, our focus has not changed — we will provide continued support and the best possible experience for our customers.