First To Know

To help you keep policies active, we’re adding information to the daily lapse reports you receive. Starting tomorrow, we’ll include policies that are 16 days past due to give you and your producers more time to conserve them.

Chris Coy, regional director with The Standard, offers tips for helping new producers add IDI to their practice.

We want to help policyowners keep income protection insurance — and the option to increase coverage — top of mind. Starting this month, we’re sending Platinum Advantage policyowners simple one-page annual statements to highlight the value of their IDI coverage.

Why should income protection be a part of every financial advisor’s practice? Watch this video for three reasons from Jim Poland, regional director with The Standard.

Use the Income Protection Easy Answer Cards to share key income protection concepts and Platinum Advantage features. These cards are designed to help you educate producers new to IDI on income protection basics. Share the entire deck. Or share cards individually to focus on one topic at a time.

As we all adapted to the COVID-19 pandemic earlier this year, The Standard introduced several temporary guidelines to help customers get and keep IDI. On July 31, 2020, these temporary guidelines will expire and we’ll return to our normal guidelines with one exception. We’ll continue to not require labs or exams for some applications through Sept. 30, 2020.

We’re always looking for ways to move processes online and speed up applications. Starting Aug. 5, we’ll be partnering with Human API to access electronic health records. We’ll start by using the service when an underwriter requests medical records for applications requesting $10,000 or more in monthly benefits.

We’ve extended the premium payment grace period to 91 days for all IDI customers during the COVID-19 pandemic. The extended grace period will be effective through the end of May 2020. We’ll continue to monitor COVID-19 impacts and review our grace period guidelines as the situation evolves.

In this for-agencies-only video, Jill Frohardt, The Standard’s 2nd VP of IDI Sales, talks about the key difference between Own Occupation and Regular Occupation.

We made some changes that will help your producers sell more — whether they’re selling fully underwritten, GSI or GME income protection policies (or in California!).