A claim should be filed as soon as you know you will be on a leave of absence beyond 90 calendar days in order to ensure timely receipt of your benefit. Claims generally take 30 days to process once all the required information is received by The Standard. This information will guide you through the steps to complete the claim process. For additional information we have provided this FAQ link. Make sure you visit your Benefits and Leave Office to report your absence.
Options to file a claim:
By phone, simply contact The Standard’s Claim Intake Service Center at 800.378.2395 Monday through Friday between 6:00 a.m. and 6: 00 p.m. Mountain Time.
By paper, download the LTD Claim Packet.Be prepared to provide the following information:
Employer: Albuquerque Public Schools
Group Policy Number: 645746
Your name and social security number
Last date you were at work or anticipated leave begin date
Nature of claim/medical information
Your physician’s contact information (name, mailing address, phone number, fax number)