The Standard DI News

In this issue of The Standard's GI NEWS we are pleased to announce The Standard's Employee Benefits business line will be promoting two new package plans. These package plans enhance The Standard's group long term disability Insurance coverage by combining that coverage with a guarantee issue plan with The Protector+^SM or The Protector^SM individual disability income insurance. We feel the enhanced LTD coverage provided by these package plans are an excellent incentive for group insurance brokers when they are considering adding guarantee issue coverage to an LTD offer.

This is also Part Two of the overview of the different roles played by MGAs, their agencies and The Standard in guarantee issue individual disability insurance (GI IDI) cases. If you are interested in finding out more about GI IDI at The Standard, please refer to the online reference version of The Protector Series^SM Product Guide, form 9251REF, or the guarantee issue section of The Standard's IDI Manual. (Log in to the manual at www.standard.com/di via Login to Insurance Manual at the bottom right of the web page.)

We hope you find this information helpful in selling GI IDI from The Standard. If there is a topic you would like us to address in the GI NEWS, please email IDIMarketing@Standard.com.

Manager, Guarantee Issue

The LTD Options Package Plan and Enhanced LTD Options Package Plan from The Standard's Employee Benefits business line are designed to promote the purchase of GI IDI when The Protector+ or The Protector is added on a guarantee issue basis to select group LTD plans sold by The Standard. These package plans give customers the choice of additional LTD features at no additional cost to the employer. Read more about these new plans:

LTD Options Package Plan flyer, SI 14458 (4/09)
Enhanced LTD Options Package Plan flyer, SI 14459 (4/09)

For additional information, please contact your regional director from The Standard.

Once notified that a GI case is sold, the MGA's agency contacts the producer to review the enrollment process.

The MGA determines if the group representatives would like to actively participate in the implementation plan.

Depending on the level of the group representatives' involvement, the MGA may provide periodic updates to the group representatives during enrollment and implementation.

The MGA provides a copy of the sold GI IDI case plan design/proposal to the GI sales consultant.

the plan's effective date
GI participant definition
covered earnings for both LTD and GI IDI

is essential before the case can proceed to the next step

Producer Appointment to sell GI IDI

MGAs provide their producers with contracting and appointment paperwork and monitor the appointments. The appointments must be completed at The Standard before any applications are taken. No applications may be signed by anyone until the producer appointments are complete.

The MGA Agency submits the final census to The Standard's GI sales consultant, who must be able to determine from the transmittal of the census, that it has been sent from the customer, e.g., an e-mail chain. In the absence of that evidence, the customer must sign and submit a paper copy in addition to the electronic copy of the census data. The census data includes:

Name.
Salary.
Date of birth.
Gender.
Home address.
Occupation.
Bonus/commission income, if covered by the GI plan.
3 year bonus/commission history.

Completed applications

Each completed application must be signed by the applicant and producer. The MGA's agency reviews the applications for accuracy. Missing data or corrections to the applications may need to be amended by The Standard at time of policy issue, and there may be times when an application needs to be returned to the customer before the applications are submitted to The Standard's home office. The MGA's agency is responsible for monitoring the application process within the timelines outlined in the offer letter and Producer Supplement. Deviations from the timeline without prior approval from a GI sales consultant may result in changes to the IDI GI plan's effective date.

Upon the completion of the producer appointment, submission of final census data and confirmed plan design, the GI sales consultant prepares a plan Offer Letter which requires both the producer and the authorized customer signatures. The Offer Letter lays out the plan design for the GI IDI program that has been agreed to by The Standard, the customer and the producer. The Offer Letter contains a Producer Supplement with additional instructions and timelines for submission of enrollment materials. The MGA's agency is responsible for reviewing information for accuracy before it is distributed to the customer and/or producer.

Enrollment Application Packets

Upon receipt of the producer appointment, final census and signed Offer Letter, the GI sales consultant prepares a pre-populated enrollment application packet for each applicant to complete. The enrollment applications are delivered electronically to the MGA's agency for printing and distribution to the producer or customer.

The MGA's agency reviews the information for accuracy before it is distributed to the customer and/or producer.

Producer Report and List Bill Agreement

The GI sales consultant distributes a Producer Report and List Bill Agreement for the customer and producer to complete. Copies of the Producer Report and List Bill Agreement are also available on The Standard's website. These documents are submitted to The Standard together with the signed offer letter or with the completed enrollment applications. The MGA's agency is responsible for reviewing information for accuracy before it is distributed to the customer and/or producer.

Processing applications

Completed applications received at The Standard's home office typically take 10 - 15 business days to process. Once issued, policies are delivered to the MGA's agency for distribution to the producer and customer together with policy delivery documentation. In addition, The Standard's GI billing representatives will deliver an initial premium invoice directly to the customer.

In force policies

Policies are placed in force by The Standard's home office after both initial premium and policy delivery requirements are received in the home office. Policy delivery requirements include a Receipt Agreement and Policy Acceptance Form and any other delivery documents required (where applicable.) Once the case is placed, members of The Standard's GI team assist the MGA to service in force cases.

Plan Administration Call

Once a GI IDI case is in force, The Standard recommends that the MGA's agency schedule a program administration meeting or phone call between the MGA, producer and/or customer. This discussion is intended to set ongoing service expectations and workflows for the GI IDI program. If group representatives from The Standard are involved in the case, we recommend that the MGA's agency invite the group representatives to participate in the administration meeting or phone call.

The diagram below is a snapshot of the workflow by MGAs and The Standard after the sale of a GI IDI case.

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Standard Insurance Company, Individual Disability Insurance,

1100 SW Sixth Avenue, Portland, OR 97204, USA.


In this issue
	New program enhances coverage when group LTD is combined with IDI Guarantee Issue GI IDI case roles after the sale The MGA and agency: Enrollment Plan. Producer Appointment to sell GI IDI. Census Data. Plan Design. Completed Applications. The Standard: Offer letter. Enrollment Application Packets. Producer Report and List Bill Agreement. Processing Applications and issuing of policies. In force Policies. Administration call. Questions?

	In this issue of The Standard's GI NEWS we are pleased to announce The Standard's Employee Benefits business line will be promoting two new package plans. These package plans enhance The Standard's group long term disability Insurance coverage by combining that coverage with a guarantee issue plan with The Protector+^SM or The Protector^SM individual disability income insurance. We feel the enhanced LTD coverage provided by these package plans are an excellent incentive for group insurance brokers when they are considering adding guarantee issue coverage to an LTD offer. This is also Part Two of the overview of the different roles played by MGAs, their agencies and The Standard in guarantee issue individual disability insurance (GI IDI) cases. If you are interested in finding out more about GI IDI at The Standard, please refer to the online reference version of The Protector Series^SM Product Guide, form 9251REF, or the guarantee issue section of The Standard's IDI Manual. (Log in to the manual at www.standard.com/di via Login to Insurance Manual at the bottom right of the web page.) We hope you find this information helpful in selling GI IDI from The Standard. If there is a topic you would like us to address in the GI NEWS, please email IDIMarketing@Standard.com. Happy reading! Mike Feuerstein Manager, Guarantee Issue

New group plans combine LTD with IDI from The Standard
	The LTD Options Package Plan and Enhanced LTD Options Package Plan from The Standard's Employee Benefits business line are designed to promote the purchase of GI IDI when The Protector+ or The Protector is added on a guarantee issue basis to select group LTD plans sold by The Standard. These package plans give customers the choice of additional LTD features at no additional cost to the employer. Read more about these new plans: LTD Options Package Plan flyer, SI 14458 (4/09) Enhanced LTD Options Package Plan flyer, SI 14459 (4/09) For additional information, please contact your regional director from The Standard.

GI IDI case roles after the sale: The role of the MGA and agency
	MGAs and their agency staff are encouraged to contact their regional director with any questions about GI training or how to successfully implement a sold GI case in conjunction with The Standard's LTD.
	Enrollment Plan Once notified that a GI case is sold, the MGA's agency contacts the producer to review the enrollment process. The MGA determines if the group representatives would like to actively participate in the implementation plan. Depending on the level of the group representatives' involvement, the MGA may provide periodic updates to the group representatives during enrollment and implementation.
	Plan Design The MGA provides a copy of the sold GI IDI case plan design/proposal to the GI sales consultant. Confirmation of the plan's effective date GI participant definition covered earnings for both LTD and GI IDI is essential before the case can proceed to the next step
	Producer Appointment to sell GI IDI MGAs provide their producers with contracting and appointment paperwork and monitor the appointments. The appointments must be completed at The Standard before any applications are taken. No applications may be signed by anyone until the producer appointments are complete.
	Census Data The MGA Agency submits the final census to The Standard's GI sales consultant, who must be able to determine from the transmittal of the census, that it has been sent from the customer, e.g., an e-mail chain. In the absence of that evidence, the customer must sign and submit a paper copy in addition to the electronic copy of the census data. The census data includes: Name. Salary. Date of birth. Gender. Home address. Occupation. Bonus/commission income, if covered by the GI plan. 3 year bonus/commission history.
	Completed applications Each completed application must be signed by the applicant and producer. The MGA's agency reviews the applications for accuracy. Missing data or corrections to the applications may need to be amended by The Standard at time of policy issue, and there may be times when an application needs to be returned to the customer before the applications are submitted to The Standard's home office. The MGA's agency is responsible for monitoring the application process within the timelines outlined in the offer letter and Producer Supplement. Deviations from the timeline without prior approval from a GI sales consultant may result in changes to the IDI GI plan's effective date.
GI IDI case roles after the sale: Role of the Standard
	Offer Letter Upon the completion of the producer appointment, submission of final census data and confirmed plan design, the GI sales consultant prepares a plan Offer Letter which requires both the producer and the authorized customer signatures. The Offer Letter lays out the plan design for the GI IDI program that has been agreed to by The Standard, the customer and the producer. The Offer Letter contains a Producer Supplement with additional instructions and timelines for submission of enrollment materials. The MGA's agency is responsible for reviewing information for accuracy before it is distributed to the customer and/or producer.
	Enrollment Application Packets Upon receipt of the producer appointment, final census and signed Offer Letter, the GI sales consultant prepares a pre-populated enrollment application packet for each applicant to complete. The enrollment applications are delivered electronically to the MGA's agency for printing and distribution to the producer or customer. The MGA's agency reviews the information for accuracy before it is distributed to the customer and/or producer.
	Producer Report and List Bill Agreement The GI sales consultant distributes a Producer Report and List Bill Agreement for the customer and producer to complete. Copies of the Producer Report and List Bill Agreement are also available on The Standard's website. These documents are submitted to The Standard together with the signed offer letter or with the completed enrollment applications. The MGA's agency is responsible for reviewing information for accuracy before it is distributed to the customer and/or producer.
	Processing applications Completed applications received at The Standard's home office typically take 10 - 15 business days to process. Once issued, policies are delivered to the MGA's agency for distribution to the producer and customer together with policy delivery documentation. In addition, The Standard's GI billing representatives will deliver an initial premium invoice directly to the customer.
	In force policies Policies are placed in force by The Standard's home office after both initial premium and policy delivery requirements are received in the home office. Policy delivery requirements include a Receipt Agreement and Policy Acceptance Form and any other delivery documents required (where applicable.) Once the case is placed, members of The Standard's GI team assist the MGA to service in force cases.
	Plan Administration Call Once a GI IDI case is in force, The Standard recommends that the MGA's agency schedule a program administration meeting or phone call between the MGA, producer and/or customer. This discussion is intended to set ongoing service expectations and workflows for the GI IDI program. If group representatives from The Standard are involved in the case, we recommend that the MGA's agency invite the group representatives to participate in the administration meeting or phone call. The diagram below is a snapshot of the workflow by MGAs and The Standard after the sale of a GI IDI case.

Questions
	As always we are happy to hear from you. Please contact us at getinfo@standard.com.

Please forward to your producers For producer use only. Not for use with consumers.
Unsubscribe to The Standard DI News and DI Summary News. Privacy Policy. Standard Insurance Company, Individual Disability Insurance, 1100 SW Sixth Avenue, Portland, OR 97204, USA.