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Frequently Asked Questions

Billing Claims

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frequently asked questions

Frequently Asked Questions - Claims

  1. Q. How does a participant file a claim? How does a participant obtain claim forms?

  2. Q. What is the phone number for information on Claims?

  3. Q. Is there anything I can give my employees who are getting ready to go on maternity leave?

  4. Q. Whom do we contact with questions?




Q. How does a participant file a claim? How does a participant obtain claim forms?

A. Participants can file a claim over the telephone or via the Web, or they can mail or fax their claim forms. Additional documentation may be required to support a claim.

Please refer to the instructions for filing a Disability or Life claim listed in the District Paid or Voluntary Plans Administration Guides.

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Q. What is the phone number for information on Claims?

A. For your convenience, there is a single contact number for both claims and billing contacts at The Standard: 800.522.0406.

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Q. Is there anything I can give my employees who are getting ready to go on maternity leave?

A. You can download and print our Maternity Guide to give to your employees. The Guide covers frequently asked questions about filing a disability claim resulting from pregnancy or childbirth.

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Q. Whom do we contact with questions?

A. us with your specific questions or call us at 800.522.0406.

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