Claims and Customer Service Careers

Be There When Customers Need You Most

This is a career opportunity where you can provide service with integrity, making a positive impact on our customers' lives.


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Build a Strong Foundation

We believe that people make a difference. As a point of contact for our customers, this is especially true in all of our customer service and claims careers. For our claims and customer service colleagues, this means:

  • Doing the right thing for customers and co-workers
  • Front-line customer experience delivered with integrity and pride
  • Develop a range of skills and exposure to The Standard's entire product offering
  • Opportunity to grow your career within this area or build a strong foundation in preparation for complementary roles
  • Four key locations — Portland, Oregon, metro area; Altavista, Virginia; White Plains, New York; Cincinnati, Ohio

Many of our colleagues have developed long-standing careers — built on strong ethics and the opportunity to “do the right thing” when working with colleagues and customers. These are roles where a sense of community is enormously strong, where the leaders listen and where individuals are heard and valued.


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What Our Employees Say

“I was really proud when my co-worker helped the husband of a claimant who had advanced Parkinson's and couldn't speak. She helped the family with their paperwork and how to navigate the Social Security requirements. In a letter the husband wrote to our CEO, he expressed how grateful he and his wife were for The Standard going above and beyond what they expected to help them in their time of need.”

Fraud Alert

The Standard is aware of an individual(s) posing as a company recruiter who is extending phony job offers using email. The “recruiter” is asking those offered a job to share personal and financial information in order to set up a direct-deposit account. The Standard has no affiliation with the individuals perpetrating this fraudulent activity. If you receive such a job offer or similar solicitation, we advise you to neither respond to nor provide any information to the sender.