Claims and Customer Service Careers

Be There When Customers Need You Most

This is a career opportunity where you can provide service with integrity, making a positive impact on our customers' lives.

 

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Build a Strong Foundation

We believe that people make a difference. As a point of contact for our customers, this is especially true in all of our customer service and claims careers. For our claims and customer service colleagues, this means:

  • Doing the right thing for customers and co-workers
  • Front-line customer experience delivered with integrity and pride
  • Develop a range of skills and exposure to The Standard's entire product offering
  • Opportunity to grow your career within this area or build a strong foundation in preparation for complementary roles
  • Four key locations — Portland, Oregon, metro area; Altavista, Virginia; White Plains, New York; Cincinnati, Ohio

Many of our colleagues have developed long-standing careers — built on strong ethics and the opportunity to “do the right thing” when working with colleagues and customers. These are roles where a sense of community is enormously strong, where the leaders listen and where individuals are heard and valued.

 

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What Our Employees Say

“I was really proud when my co-worker helped the husband of a claimant who had advanced Parkinson's and couldn't speak. She helped the family with their paperwork and how to navigate the Social Security requirements. In a letter the husband wrote to our CEO, Greg Ness, he expressed how grateful he and his wife were for The Standard going above and beyond what they expected to help them in their time of need.”

Fraud Alert

The Standard is aware of an individual(s) posing as a company recruiter who is extending phony job offers using email. The “recruiter” is asking those offered a job to share personal and financial information in order to set up a direct-deposit account. The Standard has no affiliation with the individuals perpetrating this fraudulent activity. If you receive such a job offer or similar solicitation, we advise you to neither respond to nor provide any information to the sender.

Legal

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc., StanCorp Mortgage Investors, LLC, and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.

See more information regarding your Equal Employment Opportunity (EEO) applicant rights.

View the notice and invitation to all employees and applicants regarding our Affirmative Action and EEO policy.

View the California Consumer Privacy Act Notice for California applicants.

Individuals with disabilities who need assistance or accommodation with the application process should contact 971.321.7871. This number is only for the use of individuals with disabilities who need accommodation with the application process. General inquiries about application status will not be addressed.

© 2020 StanCorp Financial Group, Inc.