APS contact for questions about Life and Disability insurance:
Albuquerque Public Schools
Employee Benefits Department
6400 Uptown Blvd. NE, Suite 115-E
Albuquerque, NM 87110
Email: Regina Alvarado-Nau
Local contact for The Standard:
New Mexico Benefits Account Manager
Standard Insurance Company
PO Box 225
Santa Cruz, NM 87567
Toll-free: 888.609.9763 option 4
Email: Martha Quintana
If you would like to contact a specific department at The Standard, we can also be reached at 888.609.9763.
|Death Claims||Option 1 then Select 1|
|Life Waiver Claims||Option 1 then Select 2|
|Continued Benefits||Option 1 then Select 3|
|Long Term Disability Claims||Option 2 then Select 1|
|Status of Evidence of Insurability||Option 3|
|General Questions and Enrollment||Option 4|
For MEDEX® Travel Assist:
In the United States, Canada, Puerto Rico, U.S. Virgin Islands and Bermuda call toll-free at 800.527.0218.
In other locations worldwide, call collect at 410.453.6330.