APS contact for questions about Life and Disability insurance:
Regina Alvarado-Nau
Benefits Technician
Albuquerque Public Schools
Employee Benefits Department
6400 Uptown Blvd. NE, Suite 115-E
Albuquerque, NM 87110
Phone: 505.889.4814
Fax: 505.889.4882
Email: Regina Alvarado-Nau
Local contact for The Standard:
Martha Quintana
New Mexico Benefits Account Manager
Standard Insurance Company
PO Box 225
Santa Cruz, NM 87567
Phone: 505.859.4180
Fax: 888.641.7113
Cell: 505.803.8144
Toll-free: 888.609.9763 option 4
Email: Martha Quintana
If you would like to contact a specific department at The Standard, we can also be reached at 888.609.9763.
| Death Claims | Option 1 then Select 1 |
| Life Waiver Claims | Option 1 then Select 2 |
| Continued Benefits | Option 1 then Select 3 |
| Long Term Disability Claims | Option 2 then Select 1 |
| Status of Evidence of Insurability | Option 3 |
| General Questions and Enrollment | Option 4 |
For MEDEX® Travel Assist:
In the United States, Canada, Puerto Rico, U.S. Virgin Islands and Bermuda call toll-free at 800.527.0218.
In other locations worldwide, call collect at 410.453.6330.